1] Change the delivery location of your POP3 email accountĪs we have explained earlier in this article, that usually the problem occurs if you have a Microsoft Exchange Server mailbox and POP3 account in the same profile. Change the delivery location of your POP3 email account.If Outlook crashes on your system while sending or replying to an email, the following tips may help you fix it: However, the users with no Exchange Server account may also experience this problem. This problem generally occurs if you have a POP3 account and Microsoft Exchange Server mailbox in the same profile. Fix Outlook crashes when sending an email If this fixes the issue, you have to move all your emails from the old profile to the new one and delete the old (problematic) profile. You can confirm this by creating a new profile. Apart from that, you may also experience crashing or freezing problems with Outlook if your Outlook profile is corrupted. This will help you identify the faulty Add-in (if any). If Outlook crashes on your system, you should try to troubleshoot it in the Safe Mode. In most cases, there could be faulty Add-ins that cause Outlook to not respond, freeze, or even crash. If the same problem happens to you, you can try the solutions described below. ![]() ![]() Some users are complaining that whenever they try to send a new or reply to an existing email in Outlook, it crashes. Here, we will describe the ways to troubleshoot the problem. Does your Outlook crash when sending an email? If yes, this post may help you fix it.
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